These terms and conditions should be carefully reviewed before using this website. These Terms and Conditions which include the Policies listed below, the Testimonial Terms and Conditions, and Customer Agreement govern your use of this Web Site (the “website”) and any order or purchase you (the individual agreeing to these Terms and Conditions and the entity on whose behalf the individual agrees to these Terms and Conditions, “you”) make on this website operated by NateraFX (“NFX” or “we”). These Terms and Conditions constitute a legal agreement between you and NFX; by using this website and/or proceeding to place an order, you agree to be bound by these Terms and Conditions whether or not you have read them. If you do not agree to these Terms and Conditions, you must cease use of this website. Please print a copy of these Terms and Conditions for your records. If you are an individual accessing this website and/or placing an order on this website on behalf of an entity, you represent and warrant that you have the authority to bind such entity to these Terms and Conditions. These Terms and Conditions include the following NFX policies that Health Care Professionals agree to comply with:
This website is intended for use by users in Canada as well as internationally.
All advertisements on this website are invitations to purchase and not offers to sell. NFX reserves the right, at its sole discretion, to accept or reject your order once your order has been completed and submitted to NFX.
While it is NFX’s practice to confirm orders by email to the email address associated with your order, this email is a confirmation that your order has been received by NFX but does not constitute acceptance of your order. NFX reserves the right at any time after receipt of your order to accept or decline your order for any reason and NFX will contact you at the email address provided in the order form of its decision to accept or reject your order. In the event that NFX rejects the order, NFX will have no obligation to fulfill your order and you will have no obligation to pay NFX for the order. NFX reserves the right, without prior notice, to limit the order quantity on any order. NFX also may require verification of information prior to the acceptance and/or shipment of any order.
You agree to pay NFX the amount set out as the “TOTAL PAID” in your order summary (the “Fee”). The Fee is quoted in Canadian dollars and includes shipping and handling and all applicable taxes which you are responsible for paying.
You will receive an e-mail with further instructions if we require updated payment or account information to process your order.
The purchase of products on this website is subject to availability. In the event that NFX advises you that such products are no longer available, NFX will have no obligation to fulfill your order and you will have no obligation to pay NFX for the order. If you have already paid for the order, your only remedy is to receive a refund of the amount paid by you to NFX for the order.
All payments for orders shall be made using credit cards. You authorize NFX (and NFX’s designated payment processor) to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and NFX will have no obligation to fulfill your order.
You also agree to the terms and conditions of the Customer Agreement.
You also authorize NFX (and NFX’s designated payment processor) to collect and store your credit card number, along with other related transaction information for use in connection with your current order and future purchases made through your account.
NFX may obtain a pre-approval from the issuer of the card for an amount up to the amount of the Fee. NFX will bill your credit card at the time of purchase or shortly after. If you cancel a transaction before completing it, that pre-approval may result in your funds not otherwise being immediately available.
Same Day Shipping: Products in stock on orders placed prior to 12:00 PM (Pacific Time) on a business day generally ship the same day. Orders placed after 12:00 PM (Pacific Time) may ship the following business day.
Transit Time: Shipping, delivery, and package movement only occurs on business days. This applies to all orders, including those where Express/Next Day shipping is requested. We do not ship to P.O. Boxes. Business days exclude Saturdays, Sundays and statutory holidays observed by NFX.
You agree to the terms and conditions applicable to returns set out in the NFX Return Policy.
Your Account and Password
When you are setting up your account and/or making a purchase, you must provide NFX accurate and complete information. This means that you cannot set up an account using someone else’s name or contact information, and in no event can you set up an account using a fraudulent name or fraudulent contact information. You are completely responsible for your account and everything that happens on your account. If you become aware of unauthorized use of your account, you must notify NFX immediately. You may not transfer your account to someone else. You will be liable for losses and damages incurred by NFX (or anyone else) due to the unauthorized use of your account.
It is your responsibility to comply with all applicable local, provincial, and federal laws and requirements in regard to your use of this website and your purchase of products on this website and any resale thereof. This includes ensuring that you comply with any conflict of interest or code of ethics rules or other policies or requirements governing your practice or profession, including complying with any disclosure requirements.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, NFX AND ITS AFFILIATES HEREBY DISCLAIM ALL LEGAL, EXPRESS, AND IMPLIED WARRANTIES AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT SHALL NFX AND ITS AFFILIATES BE LIABLE TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR PUNITIVE DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT,TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, DAMAGES BASED ON LOSS OF PROFITS OR BUSINESS OPPORTUNITY), EVEN IF NFX OR ANY OF ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These Terms and Conditions and any disputes arising under or related to these Terms and Conditions will be governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without reference to any conflicts of law principles that would result in the application of the laws of another jurisdiction. The parties irrevocably attorn to the jurisdictions of the courts of British Columbia in respect of all disputes, proceedings or actions relating to these Terms and Conditions. The parties hereby expressly agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods as amended, replaced or re-enacted from time to time.
If any provision of these Terms and Conditions are found to be illegal, invalid or unenforceable for any reason, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the legality, validity and enforceability of any remaining provisions. No failure on the part of NFX to enforce any part of these Terms and Conditions shall constitute a waiver of any of NFX’s rights under these Terms and Conditions. All waivers by NFX must be in writing and signed. You may not assign these Terms and Conditions and/or your order or assign any rights or delegate any obligations hereunder and thereunder, in whole or in part, without the prior written consent of NFX. Any such purported assignment or delegation by you without the prior written consent of NFX will be null and void and of no force and effect. NFX may assign these Terms and Conditions or any rights hereunder without your consent and without notice.
You may contact NFX via email at info@NateraFX.com or by phone at 1-888-244-9796.
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